10.01.2009

The Hierarchy of Need


For me, right NOW; it’s internet access. My business runs on it, I depend on it to stay in contact with friends, relatives and clients and I write. Not for a living, but let’s just say that the internet is at the apex of my personal needs at this very moment.

Comcast, in its infinite wisdom, shut off the internet instead of the cable.

I mean, who needs TeeVee?

I need internet and I need it now.

It’s funny how that need vacillates between things daily. Some days it’s gas, some days it’s groceries, some days it’s that unexpected visit to the vet or the doctor.

Today, it’s the stupid internet.

I have often gone DAYS without it. Weeks even. My husband and my son and the dogs all take up the best parts of my time, the internet is more often seen as a chore; an obligation that must be met. Answer that correspondence, email those contracts; mess with the website, play with the blog, research parts for my aging, decrepit truck, Rocky.

In the drudgery of the evening hours after the feeding of the dogs and the boy’s bedtime, when I can usually be caught watching “Biggest Loser”, I’m feeling like one sitting in front of the computer answering the lifeblood of my business.

And I forgot to pay the damn bill.

What an IDIOT!!!

But Comcast shut off the internet. They wanted to do something remotely, so they didn’t have to make a trip out to the house to shut it off. They were sneaky. They sent an error message to the computer so I would have to call them and find out what was wrong with my internet service.

They couldn’t even do it in person. They let their automated minions do it for them.

I innocently wait to speak to a service tech when this insidious voice crackles into my ear that my service has been terminated for non payment and if I wanted my precious internet back, then I can make a payment with a credit card blah blAH BLAHH.

Sigh, so I have to call yet another number, be charged an additional 6.00 for a telephone transaction and it will be restored. Tomorrow.

TOMORROW???

I am jonesing now.

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